COM ports are common components of Device Manager. Windows users can see them easily by opening the Device Manager. However, problems may occur, causing the COM ports lost from Device Manager. If you are encountering this, please read the methods mentioned below to try to fix the problem yourself.
COM stands for Communication port and it is actually the original name of the serial port interface. The COM can be used to refer both physical ports and emulated ports, which are created via the Bluetooth or USB-to-serial adapters. Well, the COM ports missing in Device Manager problem happens now and then.
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Sometimes, you may need to assign a COM port to a USB device connected to your Windows 10 computer. Here’s how to do:
However, there are many peoples said they can’t find ports in Device Manager and they desperately need a solution to it.
One: Com Port is Missing / Ports Option Not Available In Device Manager.
My com port is missing. And the ports option is not available in Device Manager. I’m able to perfectly connect and use my phone/modem with the computer. I had gone through several discussions about same topic here in answers.microsoft.com to no avail. How do I enable it, or can you provide a link where I can download this com driver for windows 10? Thanks. – posted by etwdensegen sprechen in Microsoft Forum
Two: No Ports shown in Device Manager (even hidden) Win 7 Pro 64 bit.
I can’t get an external modem to work (even though it shows in devices and printers window. I can’t get a USB-serial port converter to work either. It would be helpful if I had info from the device manager window but nothing show up, even though I have turned on the show hidden devices. Any ideas? Thanks. – asked Paul Saacke in Microsoft Forum
Three: COM PORT is disappeared in Device Manager.
When I opened device manager at that time I found that, portable devices COM port option disappeared from device manager. What should I have to do to resolve this issue? – said SAY014 in HP Forum
So how to fix the problem and find back your Windows 10 COM ports? Please keep reading!
Some users complained that their Widows 10 COM ports disappeared from Device Manager after they have upgraded their Windows platforms. Whatever the cause, the users’ primary concern is how to restore missing COM ports. That’s what I’m going to talk in this section.
Method 1: Show hidden devices.
As I have mentioned at the beginning of this article, users can’t see the COM ports directly. Instead, they need to open Device Manager -> select View tab -> choose Show hidden devices. After that, they’ll see the Ports (COM & LPT) option and they only need to expand it to fins COM ports.
Method 2: add COM ports manually.
Method 3: update the motherboard drivers.
If the motherboard drivers are too outdated, they will also lead to COM ports missing in Device Manager. Therefore, you are advised to update your motherboard drivers manually and see whether it works.
Sarah has been working as an editor at MiniTool since she graduated from university. Sarah aims at helping users with their computer problems such as disk errors and data loss. She feels a sense of accomplishment to see that users get their issues fixed relying on her articles. Besides, she likes to make friends and listen to music after work.